Keeping You Safe

The safety and comfort of our audiences, performers and staff remains our biggest priority. We’re keeping you safe with these measures.

Please follow these steps when you visit our venue:

  • Contactless Box Office – please have your ticket ready to display on arrival
  • NHS Track & Trace – be ready to scan on arrival. If you cannot use the app, alternative contact tracing will be available.
  • Wear your mask at all times, except when drinking.
  • Follow the Hands, Face, Space guidelines at all times.
  • Order drinks via WhatsApp for delivery to your seat (before & after the performance only).
  • Follow our stewards’ guidance at all times to keep movement around the building safe and secure.

The following steps are in place for your safety and comfort:

  • Online-only Box Office
  • Tickets booked in blocks of 1-6
  • Seating blocks 1m+ apart
  • Stage/performer 2m+ from audience
  • Hand sanitising stations available on entry and throughout the venue
  • Drinks served to your seat with bar orders via WhatsApp (please note the bar closes 10 minutes’ prior to the performance, and reopens again for the Q&A session)
  • Toilets cleaned regularly
  • Windows open & aspirator running for ventilation
  • Full risk assessment and Covid-Secure operations plan implemented for your safety
  • Venue closes promptly at 10pm

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